What We Collect and Why
When you open an account with us, we collect the information needed to verify your identity and process your transactions — your name, contact details, and payment method data. If you deposit or withdraw via bKash, Nagad, or Rocket, we record the transaction reference and wallet
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number to reconcile your account balance and meet our obligations under applicable financial regulations. We also collect device and session data — your browser type, IP address, and the pages you visit — to keep your account secure and to understand how our mobile experience is
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being used. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. We retain your account data for as long as your account is active
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and for the period required by applicable law after closure. Whether this policy applies to you depends on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.