Reference

Terms and Conditions That Govern Your Account

These terms set out what you agree to when you open and use a 665bd account — covering eligibility, payments, account conduct, and how disputes are handled.

Eligibility RulesPayment TermsAccount ConductDispute ProcessBangladesh Access
665bd Terms and Conditions That Govern Your Account
TERMS CONTACT

Reach Us About These Terms

If you have a question about how a specific clause applies to your account, or you want to flag a concern about how your account has been handled, our support team can walk you through it. Reach out through any of the channels below and reference your account ID so we can pull up your details quickly.

Live Chat Open the chat widget from any page on 665bd. Our team responds during operating hours and can address terms queries, account holds, and wallet verification questions directly.
Email Support Send a detailed message to our support address with your account ID and the specific clause or issue you are asking about. We aim to respond within one business day.
Help Centre Our help centre has written answers to the most common terms questions — account closure, payment disputes, and eligibility checks — available any time from your mobile browser.
HOW WE OPERATE

How 665bd Handles Your Account and Data

We hold account data only for as long as it is needed to operate your account and meet our legal obligations. Here is how we approach the four areas that matter most to you under these terms.

Account Security

Your account is protected by password authentication and OTP verification on login. If you suspect unauthorised access, contact support immediately and we will freeze the account while we investigate.

Data Retention

We keep transaction records — including bKash, Nagad, and Rocket payment logs — for the period required by applicable regulations. You can request a summary of your account history through support.

Cookies and Tracking

We use session cookies to keep you logged in across pages and analytics cookies to understand how the platform is used. You can manage cookie preferences from your browser settings at any time.

Requesting Changes

To update your registered details or request account closure, contact support with your account ID. Wallet changes require re-verification against your registered mobile number before they take effect.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to real account situations in Bangladesh.

Eligibility depends on your local law and the regions we currently serve. You must meet the age requirement in your jurisdiction and access the platform only where it is legally permitted.

We may suspend or permanently close accounts that violate these terms. This includes providing false registration details, attempting to manipulate outcomes, or using payment methods not registered to you.

Withdrawals must go back to the wallet used for your most recent deposit — bKash, Nagad, or Rocket. Changing your withdrawal wallet requires re-verification through support before the change takes effect.

We post updates on the platform and may notify you by email. Continuing to use your account after an update is posted means you accept the revised terms as they stand.

Contact support with your account ID and specify the date range you need. We will compile your bKash, Nagad, or Rocket transaction logs and account activity within the retention period.

Contact us immediately via live chat or email with your account ID. We will place a hold on the account, review recent login activity, and walk you through the steps to secure it.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.